Instructions for resetting your password have been sent to the email address you have registered with this account.

1. Check your email. If you do not see an email from Green Mountain Energy, check your spam or junk mail folder. Occasionally, email spam filters incorrectly classify valid emails as spam.

2. Open the message from Green Mountain Energy with the subject line "GME Portal Reset Password".

3. Click the link provided in the email to begin the process to reset your password.